If you are using Windows XP, please click here. If you are using Windows Vista, 7, 8, or 10 please click here. If you are using Mac OS X, please click here. On Windows Vista, 7, 8, or 10 First ensure the activation service is not disabled: Click Windows Start button. Type in services. Right click on it and click on Properties.

Ensure Startup type is Manual. If the error is still not resolved or if Flexnet Licensing Service was already set to manual, then please follow further troubleshooting steps. If you have Windows 8 or 10, then please click here. Click Windows Start , in the search type: If Stop is grayed out, then it is already stopped. Find RosettaStoneDaemon service, right-click and click Stop.

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Minimize the Services window. Delete the FLEXnet folder: Move any files that start with adobe to the desktop. Leave any files that start with RS or rosetta. Click the back button.

Rosetta Stone (v) Error under… - Apple Community

Minimize the folder window. Click Services from your taskbar to restore it. Right-click RosettaStoneDaemon and click Start.

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Open Rosetta Stone and attempt to activate: Enter your Activation ID, and click Activate. Close Rosetta Stone. Highlight the adobe files on your desktop, right-click and click Cut. Click the ProgramData folder on your taskbar to restore it. Double-click the FLEXnet folder. Right-click and click Paste. The adobe files should appear.

Close the folder window. Click the Finder icon on your dock. From the top menu bar, click Go and then Computer. Not even after I've downloaded the link you provided. Aug 26, Well as I upgraded to my new mackbook pro and used a time capsule backup to move all my programs to the new macbook, it appears that the only program trashed was Rosetta Stone.

You will need to contact supprot to deactivate it on your old computer and then reaccitivate it on your new computer. Problem was activation failed.

I was told to reinstall the program, but the install also failed. So not getting help from rosetta stone support, I found on the internet to update Adobe AIR did not help and then found the 29 step process above, which actually worked! The links they gave me from Rosetta stone would not install nor would my original disks! You would think by now they would have fixed the update problem, but in Mountain Lion, it does not update as discussed above in step The only changes to the directions above are that you have to locate a different update package since they have a newer update 4.

Look for a file of around MB that says 4. It will not show it in the filename, nor does the filename say it is an update. Run this installer, put back your tracking file and you are good to go!

Sep 7, Oct 8, Nov 30, 9: This worked for me after an entire afternoon of struggling to get this to work on my Mac. Ironically, I only had to go through step 21 before it started right up. Thank you! Dec 8, 1: This worked beautifully! Thank you so much for your effort sharing this fix. Dec 8, I'm running Mountain Lion This process is attempting to exclude an item from Time Machine by path without administrator privileges.

This is not supported. It will ask you for the root password. If you've already got a root user set, then ignore that part. Log into your computer from the Login Window as the root with the password you just set and launch Rosetta Stone. I then entered the Activation Codes for both languages and it activated successfully. I then logged out and back in with my normal Admin user and launched Rosetta Stone and everything appears to be back to normal. Rosetta Stone v. Communities Contact Support.

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On Windows XP

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Therabyte Therabyte. Reply Helpful Thread reply - more options Link to this Post. Rickyrazz Rickyrazz. Getting Rosetta Stone 4 to work under OS In the Finder, search for "rosetta stone kind: Select this file and hit the "Return" key on the keyboard. Rename this file to "tracking-backup. The application will prompt you to download an update. Agree to downloading the update and wait until the download is finished.

On Mac OS X

Click on the mounted updater package and run the updater application. Once the updater application finishes, quit it. In the Spotlight or Finder, search for "rosetta stone kind: Drag the "tracking. Rename the "tracking-backup. CelloG CelloG. Could you please guide me through everything you did to make your Rosetta work on Thanks for your time.